Contact

Service provider

Aimperia LLC Identification Number: 400470806 Registered 13 May 2026 by the LEPL National Agency of Public Registry, Georgia Address: Georgia, Tbilisi, Nadzaladevi district, Erosi Manjgaladze street, N 75a Director: Wesameddin Saheb Mohd Aldaghestani

How to reach us

Email: hello@aiacts.ai Phone: +995 591 334 562

Use either for questions about the service, your account, technical problems, complaints, and requests concerning your personal data. Registered users can also raise a request from Account → Legal & Requests.

Requests concerning personal data are best sent by email, so that we have a written record of what you asked for.

We acknowledge enquiries within 2 working days and answer within 10 working days. Requests concerning your personal data are handled within the periods set out in the Privacy Policy.

Billing, payments and refunds

Paddle.com is the Merchant of Record for all orders placed through this website. Invoices, payment questions, refunds and payment disputes are handled by Paddle at https://paddle.net.

Refund terms are set out in the Refund Policy. You may also write to us at hello@aiacts.ai and we will pass a billing request on to Paddle.

Complaints

Tell us what went wrong at hello@aiacts.ai. We acknowledge within 2 working days and give a reasoned answer within 10 working days. If the complaint concerns a payment, Paddle handles it at https://paddle.net.

If you are not satisfied with how we handled personal data, you may lodge a complaint with the Personal Data Protection Service of Georgia. If you are in the EU or EEA, you may also contact your local supervisory authority.

Legal documents

Terms of Service · Privacy Policy · Refund Policy · Consent Document · External Processors · Retention Policy · Recommendation Technology Rules · Legal Notice · Document Versions